Privacy Policy

1. Introduction

Kungathi Imperium ("we," "us," "our") is committed to protecting the privacy and security of your personal information. We provide financial management, SME and NPO advisory, school financial governance, governance and compliance services, cloud accounting solutions, and audit & independent reviews.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services, visit our website kungathiimperium.online , or interact with us. It also outlines your privacy rights.

By providing your personal information to us, you acknowledge you have read and understood this policy.

2. Information We Collect

We collect information necessary to provide our professional services and to operate our business. This may include:

Personal Identifiers & Contact Details: Name, title, email address, phone number, physical address, identity number/passport number, VAT/tax registration numbers.
Financial & Business Information: Bank account details, transaction histories, financial statements, payroll data, tax returns, business plans, budgets, shareholder/trustee/member details.
Technical Data: IP address, browser type, operating system, access times, and referring website addresses (collected via our website and cloud platforms).
Sensitive/Special Category Data: In limited circumstances (e.g., for payroll or specific advisory services), we may process data concerning trade union membership or health information, but only with your explicit consent or as required/permitted by law.
Client Communications: Records of correspondence, meeting notes, feedback, and call recordings (where applicable).
Compliance Data: Information required for anti-money laundering (AML), "know your client" (KYC), and other regulatory checks.

3. How We Collect Information

Directly from You: Via engagement letters, forms, questionnaires, emails, meetings, and through the use of our cloud accounting platforms (where you input data).
Automatically: Through cookies and similar technologies on our website (see our Cookie Policy).
From Third Parties: With your consent, from your banks, previous accountants/auditors, regulatory bodies, or publicly available sources (e.g., CIPC, company registers).

4. How We Use Your Information (Legal Basis)

We use your personal information for the following purposes and under the following legal bases:

Purpose: To provide our contracted services (accounting, audit, advisory, etc.).

Legal Basis: Performance of a Contract.

Purpose: For legal and regulatory compliance (tax laws, audit standards, AML, FICA).

Legal Basis: Legal Obligation.

Purpose: To manage our client relationship, send administrative updates.

Legal Basis: Legitimate Interests (to run our business effectively).

Purpose: To provide strategic advice and insights based on your financial data.

Legal Basis: Legitimate Interests (to enhance our service).

Purpose: To market our services (you can opt-out at any time).

Legal Basis: Consent or Legitimate Interests (for existing clients regarding related services).

Purpose: To improve our website, services, and security.

Legal Basis: Legitimate Interests.

5. Disclosure of Your Information

We only share your information where necessary:
- With Your Consent: For specific purposes you authorize.
- Service Providers & Data Processors: Securely with trusted third parties who assist us (e.g., cloud hosting providers like Microsoft Azure/Google Cloud, specific accounting software providers like Xero/Sage, IT support, secure document storage). We have contracts ensuring they protect your data.
- Legal & Regulatory Authorities: Where required by law, audit standards, or to respond to valid legal processes (e.g., SARS, CIPC, IRBA, courts).
- Professional Advisors: To our own lawyers, insurers, or consultants under confidentiality.
- Successors: In the event of a merger, sale, or transfer of our business assets.

6. International Transfers

As we use cloud-based solutions, your data may be processed in data centres located outside South Africa. We will ensure appropriate safeguards are in place, such as standard contractual clauses or ensuring providers comply with applicable privacy laws.

7. Data Security

We implement robust technical and organisational measures (encryption, access controls, secure offices, staff training) to protect your data from unauthorized access, loss, or misuse. However, no electronic transmission or storage is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfil the purposes in this policy, comply with legal obligations (e.g., tax laws require retention for up to 5-10+ years), resolve disputes, and enforce our agreements. We have a documented data retention schedule.

9. Your Rights (Subject to Applicable Law)

Depending on your jurisdiction, you may have the right to:

Access your personal information.
Request correction of inaccurate or incomplete data.
Request deletion of your data (where no legal obligation requires us to keep it).
Object to or restrict certain processing.
Request data portability.
Withdraw consent (where processing is based on consent).
Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at babalwa.ncobo@gmail.com.

10. Use of Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users, improve user experience, and analyze site traffic. You can control cookie settings through your browser. Please see our separate Cookie Policy for details.

11. Links to Third-Party Websites

Our website or communications may contain links to other sites (e.g., SARS, regulatory bodies). We are not responsible for their privacy practices. Please review their policies separately.

12. Changes to This Privacy Policy

We may update this policy periodically. The updated version will be posted on our website with a new "Last Updated" date. Material changes will be communicated to you where appropriate.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Information Officer:

Email: Info@kungathiimperium.online, bncobo@kungathiimperium.online
Phone: 074 974 9330
Postal Address:

29 Merrimen St, Butterworth, 4960

26 St George’s Rd, St George’s Office Suites, Southernwood, East London, 5213

27 Main Str, Flagstaff, 4810, Eastern Cape, South Africa